How Timyo Brags About You to Clients (So You Don’t Have To)

How Timyo Brags About You to Clients

In our last two posts, we took a look at how Timyo can help you work with colleagues, and how it can be used by managers to keep things running smoothly. This week, we’ll look out how Timyo helps you with your most important interactions—those with clients, customers, and other contacts outside of your company.

R-E-S-P-E-C-T.

If respect is important within the workplace, it is absolutely essential outside of it. Whether you are dealing with potential clients, current customers, or any of the many other people you interact with for your company, nothing conveys respect better than a careful consideration of the time and energy of others.

Conveying respect is precisely what Timyo is designed to do. By helping you to clearly and simply state when (or even if) you are expecting a reply, Timyo lets you signal with every email that you understand the value of each recipients’ time.

Much has been written recently about “customer experience” vs. mere customer service (Harvard Business Review has a great primer here), and to our minds, a key ingredient to positive customer experience is clear communication that the customer is truly valued, that she is in no way taken for granted. Using Timyo allows you to do just that, and on both conscious and subconscious levels, such an overture is appreciated.

Timyo sets you apart.

Timyo is not ubiquitous (yet!), and so being an early adopter has another great benefit when you use Timyo to send email outside the office: its attractive design and classic color scheme catches the recipient’s attention, and its clear messaging and novel approach flags you as someone who not only cares about managing your time productively, but cares so much that you found a brand new (and may I say, kind of genius) tool to do just that.

Moreover, people like knowing about the next cool thing, and they like being among the first to know it. By using Timyo with your clients, contacts and customers, you’re giving them a heads up, letting them in on privileged information, which they can then use to mercilessly lord it over their friends and colleagues.

Plus, you know, they’ll be more productive, which is nice.

We take serious people seriously.

Besides the ways that Timyo is useful for managing your email in general (increasing your productivity, helping you to communicate with clarity, and contributing to your peace of mind), using Timyo outside the office sends a strong signal that you value your own time as well as the time of others.

As I wrote a couple of weeks ago, we teach others how we’d like to be treated. When you use Timyo, you show contacts that you (and, by extension, your company) are serious and respectful, and so are to be taken seriously and dealt with respectfully. This in turn will improve the quality of the communications you receive, as well as what you are sending, making your own life easier. It’s a true win-win.

Timyo clearly conveys to your contacts, clients and customers that you are somebody they’ll be happy to work with—respectful, informed, and serious.

Using Timyo sets the tone for all subsequent interactions.

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