Why You Can’t Fix Email By Fixing Email
I recently found one of my favorite passages ever written about email, in a select/all article from last year that I somehow missed when it first came out: “In fact, email’s simple strength is exactly why people mistake it for the real problems they face: It adapts to systems (and neuroses) so smoothly and transparently that it seems to create them, rather than enable them.” Complaining about email is like looking into a simple, well-made, perfectly smooth mirror and saying “Ewww, gross! This mirror has a bunch of pimples in it!” Sorry, man. It is not the mirror that’s blemished. We’ve discussed this… Continue reading Why You Can’t Fix Email By Fixing Email